The website "www.nellaai.com" ("Website") and the company is engaged in the business of disseminating educational content to users through different media including but not limited to audio, visual, textual, or physical means, whether live or pre-recorded, specific details of which are more fully described in the sales brochures made available to you under the web page for each specific course on our Website ("Services").

This privacy policy ("Privacy Policy") sets out the privacy practices of the Company with respect to the usage of the Website and any other platforms that may be made available to you by the Company, in the future including, but not limited to, mobile applications and electronic devices in connection with our Services.

This document is published in accordance with the provisions of the Information Technology Act, 2000 and the rules made thereunder that require publishing the rules and regulations, privacy policy on an online portal of the Company. We request you to go through this Privacy Policy carefully before you decide to access the Website and avail the Services.

For the purposes of this Privacy Policy, the words "us," "we," and "our" refer to the Company and all references to "you," "your" or "user," as applicable, means the person who accesses or uses the Website and avails the Services in any manner or capacity.

The protection and security of your personal information is our top priority and we have taken all reasonable measures to protect the confidentiality of the user information and its transmission through the internet.

By using our Services and the Website or by otherwise giving us your information under the concerned Terms of Use available at Terms & Conditions, you agree to the terms of this Privacy Policy.

Collection of Information

• We may collect and process information from you, through your access and use of the Website and Services. We may collect and process personal information provided by you, including but not limited to any information that identifies or can be used to identify, contact, or locate you, such as your name, address, email address, phone number, gender, photograph, date of birth, bank account details, login credentials and passwords.


• We may also receive data from or about the computer, mobile phone, or other devices you use to access the Website, including when multiple users log in from the same device.


• We may also receive information regarding the details and transaction history in connection with your use of the Website
• We may also get information about you from other sources.
• We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience.

Use of the Information Collected

Use of the Information for Services

The primary goal of the Company in collecting the Personal Information is to enable access to and use of the Website and Services by you. We may use the Personal Information provided by you in the following ways:

• 1. To provide access to and use of the Website;
• 2. To provide access to and use of the Services;
• 3. To observe and analyze usage, diagnose problems and issues;
• 4. To confirm your identity;
• 5. Remember the basic information provided by you;
• 6. To notify you about any changes;
• 7. For sending administrative notices and communications;
• 8. For internal operations;
• 9. To enforce the provisions of this Privacy Policy;
• 10. To disclose your Personal Information to affiliates.

Cookies and IP Address

• Cookies are small portions of information saved by your browser onto your computer or mobile ("Cookies").
• We may use information collected from our Cookies to identify user behavior and to serve content.
• Most browsers are set to accept cookies by default.
• You acknowledge and agree that third party service providers may use Cookies.
• We neither have access to, nor does the Privacy Policy govern the use of Cookies by third parties.
• We may use any data that is automatically captured by the cookies.

Sharing of Information

1. Sharing

Other than as mentioned elsewhere in this Privacy Policy, we may share aggregated demographic information with third parties.

2. Consulting

We may partner with another third party to provide certain specific services if required.

3. Targeted Advertising

You expressly acknowledge and agree that we may also share or transfer information to third-party service providers.

4. Regulatory Disclosures

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law.

5. Referrals

When you e-mail/message a Service available on the Website to a friend, you and your friend's names and e-mail addresses/numbers are requested.

Link to Third Party Websites

The Website and Services may contain links which may lead you to other websites, applications and services offered by third parties.

Security of Information

• We have put in place necessary security practices and procedures to safeguard and secure your Personal Information.
• In using the Website and Services, you accept the inherent security implications of data transmission over the internet.
• In the event we become aware of any breach of security, we will promptly notify you.

1. Right to withdraw consent

The consent that you provide for the collection, use and disclosure of your Personal Information will remain valid until such time it is withdrawn by you in writing.

2. Data Retention

We shall not retain Personal Information longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law.

3. Right to Correction

The Website allows users access to their Personal Information and allows them to correct, amend or delete inaccurate information.

4. Opt-out Procedures

You may opt-out of receiving marketing and certain other kinds of non-account related communications from the Company.

Notification of Changes

From time to time, we may update this Privacy Policy to reflect changes to our information practices with due notice to you via the Website or by email.

Grievance Redressal

If you wish to raise a query or complaint with us, please contact our Grievance email who shall acknowledge your complaint within 48 (twenty four) hours from the time of receipt of such complaint.

Email ID: info@nellai.com

You have read this Privacy Policy and agree to all of the provisions contained above.